Tim Hortons, a Canadian coffee chain that has recently expanded into India, intends to open approximately 120 outlets in the country within the next 36 months. According to Navin Gurnaney, the CEO of the company's India division, the brand is currently focused on growth in North India with plans to later expand to regions such as Mumbai, Pune, Surat, and Ahmedabad. Gurnaney stated on the sidelines of the Indian Restaurant Congress 2022, "The commitment that I made to the board is that in the first 36 months of operation, in the first three years, there will be 120 stores (in India)."
Currently, the chain has six locations across the country, the most of them are in the Delhi-NCR and Chandigarh areas. The company's immediate priority is to establish 20 new locations, followed by another 50 over the next 12 months. With the addition of 60 more outlets in the third year, the numbers might rise further. Each Tim Hortons café would cost between Rs 2 crore and Rs 2.5 crore to build and will be owned by the corporation. When its first stores opened in India in August, the chain was far behind other major brands. However, Navin Gurnaney sees this as a positive because the brand can "learn from the experience of others."
Gurnaney stated that consumer spending in India is still increasing and that now is an excellent opportunity for any brand to join the market. "Global desire, the amount of industries coming to India and increasing people's capacity to spend more, social media that causes them to think differently, and every retail brand has the potential to succeed," he added. Tim Horton, a Canadian hockey player, founded the largest quick-service restaurant business in Canada, with over 5000 outlets in 15 countries, in 1964. This well-known restaurant brand is recognised across the world for its distinctive coffee, gourmet food, and beverages that are produced and customised for each location.